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using firefox, I am no longer able to open attachments in earthlink emails only able to save. not a problem in IE

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using firefox, I am no longer able to open attachments in earthlink emails only able to save. not a problem in IE

using firefox, I am no longer able to open attachments in earthlink emails only able to save. not a problem in IE

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Please explain the problem in detail. What happens? What are the exact error messages?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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I do not get any error messages. I believe since the last firefox update the problem started. I use earthlink webmail. previously if I clicked on any kind of an attachment I could choose to save it or open it. Now no choice offered and they just automatically move to save. However if I use IE browser no problem. refreshing firefox did not work either nor clearing the cache

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