Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird creates seperate emails for every person in To and CC fields

  • 1 amsa
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Adam Kimber

Adam Kimber
Adam Kimber
more options

Hi I was wondering why Thunderbird creates multiple emails when sending or creating drafts if I have more than one person in the To line and more than one person in the CC line?

I have only noticed this when using IMAP with Outlook.com and not with other IMAP accounts, is there a specific setting I need to change to make this work (otherwise I need to clean out duplicates from sent and drafts regularly which is a bore!)

Many thanks for your help.

Thunderbird version 91.11.0

Hi I was wondering why Thunderbird creates multiple emails when sending or creating drafts if I have more than one person in the To line and more than one person in the CC line? I have only noticed this when using IMAP with Outlook.com and not with other IMAP accounts, is there a specific setting I need to change to make this work (otherwise I need to clean out duplicates from sent and drafts regularly which is a bore!) Many thanks for your help. ---- Thunderbird version 91.11.0

Mafitar da aka zaɓa

I have discovered that this appears to be an Outlook.com issue not specifically a Thunderbird issue. However the duplicates are being caused by a Thunderbird setting in combination with Outlook.com.

The duplicates are being created by the following issue, Outlook.com automatically generates a saved copy and Thunderbird is then also copying a copy to the sent folder hence the duplicates.

For anyone else with this issue to to "Account Settings" and then "Copies and Folders" and uncheck "Place a copy in" under "When sending messages, automatically" heading.

Karanta wannan amsa a matsayinta 👍 0

All Replies (1)

Adam Kimber
Adam Kimber Mai mallakar tambaya
more options

Zaɓi Mafita

I have discovered that this appears to be an Outlook.com issue not specifically a Thunderbird issue. However the duplicates are being caused by a Thunderbird setting in combination with Outlook.com.

The duplicates are being created by the following issue, Outlook.com automatically generates a saved copy and Thunderbird is then also copying a copy to the sent folder hence the duplicates.

For anyone else with this issue to to "Account Settings" and then "Copies and Folders" and uncheck "Place a copy in" under "When sending messages, automatically" heading.