Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot Update Thunderbird

  • 6 amsoshi
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Matt

more options

I originally installed Thunderbird about 2 years ago via the package installer on my Linux desktop. Currently running the 68.10 version which has never updated nor is there a function to update the program. I've read through the FAQ's and nothing was helpful. This all came to my attention when I received the following email from my email provider at mail.com a few days ago.

"Deactivation of TLS 1.0, TLS 1.1 and unencrypted access We are contacting you because one or more of your devices or programs uses the TLS 1.0 and/or TLS 1.1 encryption protocols to connect to our mail.com email servers, or is using an unencrypted connection. This involves either access via SMTP (sending emails) or retrieval via POP3/IMAP (receiving emails).

Unfortunately, the TLS 1.0 and TLS 1.1 encryption protocols are outdated and no longer meet current security standards. To protect your email communications, soon we will no longer allow access to our mail.com servers with these outdated protocols. Unencrypted access will also no longer be possible."

They indicated that mail service will stop to my Thnderbird account in a couple weeks if the problem has not been corrected.

Thank you for any suggestions about correcting the issue.

I originally installed Thunderbird about 2 years ago via the package installer on my Linux desktop. Currently running the 68.10 version which has never updated nor is there a function to update the program. I've read through the FAQ's and nothing was helpful. This all came to my attention when I received the following email from my email provider at mail.com a few days ago. "Deactivation of TLS 1.0, TLS 1.1 and unencrypted access We are contacting you because one or more of your devices or programs uses the TLS 1.0 and/or TLS 1.1 encryption protocols to connect to our mail.com email servers, or is using an unencrypted connection. This involves either access via SMTP (sending emails) or retrieval via POP3/IMAP (receiving emails). Unfortunately, the TLS 1.0 and TLS 1.1 encryption protocols are outdated and no longer meet current security standards. To protect your email communications, soon we will no longer allow access to our mail.com servers with these outdated protocols. Unencrypted access will also no longer be possible." They indicated that mail service will stop to my Thnderbird account in a couple weeks if the problem has not been corrected. Thank you for any suggestions about correcting the issue.

Mafitar da aka zaɓa

The issue is Linux distributions are all independant and most build their own variant of Thunderbird. Of course they remove the update code as they want you to use their repository and update mechanisms. Whatever they are.

I would suggest you might be better off installing a flatpack, or even the download from the Thunderbird site for Linux. The Thunderbird site download will have an auto update mechanism. https://www.thunderbird.net/en-US/thunderbird/all/

Karanta wannan amsa a matsayinta 👍 1

All Replies (6)

more options

Which Linux distro are you running?

more options

All I really want to do is update the program and have it set to check for current updates. Presently there is no way of doing this.

more options

I'm running 18.3 Sylvia

more options

Zaɓi Mafita

The issue is Linux distributions are all independant and most build their own variant of Thunderbird. Of course they remove the update code as they want you to use their repository and update mechanisms. Whatever they are.

I would suggest you might be better off installing a flatpack, or even the download from the Thunderbird site for Linux. The Thunderbird site download will have an auto update mechanism. https://www.thunderbird.net/en-US/thunderbird/all/

more options

Thanks Matt, would you advise uninstalling the older version first or just installing the new program?

more options

I am a little hesitant of anything Linux because really the product installed is not 100% Thunderbird as I know it, just close.

Normally When you uninstall Thunderbird only the app is affected and all data in your user profile is left to be found in the next install. But in this case, I suggest you make a backup of your profile data before you uninstall and reinstall.