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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox not working, at all.

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga VFWilliamsRed1

VFWilliamsRed1
VFWilliamsRed1
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Downloaded Firefox and installed on a new Acer laptop with Windows 11 as I do not really like Edge. Did what needed to get it installed and running. Seemed it was good, but when I try to open Firefox, it just does not work. I cannot even access the setting tab. It opens to a tab, and when I try to enter anything in the address bar, it shows no load arrow and hitting enter does nothing either. I have tried uninstall and re-install and cleared all Mozilla and Firefox files when re-installing.

Downloaded Firefox and installed on a new Acer laptop with Windows 11 as I do not really like Edge. Did what needed to get it installed and running. Seemed it was good, but when I try to open Firefox, it just does not work. I cannot even access the setting tab. It opens to a tab, and when I try to enter anything in the address bar, it shows no load arrow and hitting enter does nothing either. I have tried uninstall and re-install and cleared all Mozilla and Firefox files when re-installing.

All Replies (2)

TyDraniu
TyDraniu
  • Top 25 Contributor
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  1. Visit https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. Go to the section Visual Studio 2015, 2017, 2019, and 2022, and download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
VFWilliamsRed1
VFWilliamsRed1 Mai mallakar tambaya
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TyDraniu said
# Visit https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  1. Go to the section Visual Studio 2015, 2017, 2019, and 2022, and download the following executable file: vc_redist.x64.exe
  2. Install this file
  3. Restart the computer and run Firefox

Tried that and still nothing. Not sure what is wrong, but I have never had this issue before. I have installed it on other laptops and desktops with no issues.