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steve526
steve526
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Doing a flight search on the Easyjet airline website brings up this message.

You don't have permission to access "http://www.easyjet.com/en/buy/flights?" on this server. Reference #18.a2051702.1680270222.a72aa67

How do I give permission to allow the search to go ahead? It's pretty annoying to come out of Firefox and use Safari where this doesn't happen. Thanks

Doing a flight search on the Easyjet airline website brings up this message. You don't have permission to access "http://www.easyjet.com/en/buy/flights?" on this server. Reference #18.a2051702.1680270222.a72aa67 How do I give permission to allow the search to go ahead? It's pretty annoying to come out of Firefox and use Safari where this doesn't happen. Thanks

All Replies (2)

Terry
Terry
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Have you tried using https instead of http?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN then try to use a direct connection. Select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

  • Settings -> General -> Network -> Connection -> Settings

You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Settings) to see if that fixes it.

I've seen cases where having enabled Resist Fingerprinting was causing this issue.

Start Firefox in Troubleshoot Mode to check if an extension is causing the problem.

If this all doesn't work then you can try "Forget About This Site" in the right-click context menu of an history item. Note that this removes saved passwords for this website as well.