Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot log in to UFB direct. The Bank says use chrome. I can log in with Microsoft edge, but firefox is my preferred browser

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga TopGun

Popover
Popover
more options

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

All Replies (1)

TopGun
TopGun
more options

Hi. Extensions or Enhanced Tracking Protection may be causing the problem. Try turning them all off on the website to see if the problem goes away.

To turn off Enhanced Tracking Protection: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop