Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox ESR does not run on 10.11.6

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga JWS23

JWS23
JWS23
more options

I'm trying to run Firefox ESR on on a Mac with OS 10.11.6. This page (https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr) seems to indicate that Firefox ESR should work on a Mac with 10.11.6, but my computer says that Firefox ESR is not able to run on my Mac with 10.11.6. Any suggestions for how I can get Firefox to run on this older computer?

I'm trying to run Firefox ESR on on a Mac with OS 10.11.6. This page (https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr) seems to indicate that Firefox ESR should work on a Mac with 10.11.6, but my computer says that Firefox ESR is not able to run on my Mac with 10.11.6. Any suggestions for how I can get Firefox to run on this older computer?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You need an older ESR for Mac OS X 10.11

Mac users on OS X 10.12/10.13/10.14 been moved to the 115 ESR update channel since your macOS X 10.14 platform no longer is supported (distributionID: mozilla-mac-eol-esr115), current releases require macOS 10.15 as a minimum.

Firefox 78.15.0 ESR is the last version for Mac OS X 10.9/10.10/10.11 (distributionID: mozilla-mac-eol-esr1) and you will no longer receive updates.

Firefox 78.15.0 on the Mozilla CDN server:

JWS23
JWS23 Mai mallakar tambaya
more options

Thank you for the quick reply. I downloaded Mac OS 10.13.6 (High Sierra) from Apple's app store (it is free) and installed it on the old Macbook that had been running OS 10.11.6. Then I was able to run the regular Firefox ESR.