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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

After upgrade to Windows 11, Firefox won't open anymore.

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  • 15 sa na da wannan matsala
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  • Amsa ta ƙarshe daga galotta.f

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Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried:

  • Reinstall Firefox and delete all old files (Appdata & Program files)
  • sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth
  • Windows compatibilty mode
  • Firefox Troubleshoot mode won't open either
  • ipconfig /release & /flushdns & /renew
  • netsh int ip reset & netsh winsock reset

When opening Firefox in any way, i get a white window/just the window border which immediatly closes. When trying to start troubleshoot mode, the small window has the same issue.

I also checked the crashlogs and none were generated. The Windows event-logger also has no entries.

BTW: Here is a video of whats happening: https://youtu.be/AJP4rqZFxlY

I have no idea what to do - send help please.

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried: * Reinstall Firefox and delete all old files (Appdata & Program files) * sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth * Windows compatibilty mode * Firefox Troubleshoot mode won't open either * ipconfig /release & /flushdns & /renew * netsh int ip reset & netsh winsock reset When opening Firefox in any way, i get a white window/just the window border which immediatly closes. When trying to start troubleshoot mode, the small window has the same issue. I also checked the crashlogs and none were generated. The Windows event-logger also has no entries. BTW: Here is a video of whats happening: https://youtu.be/AJP4rqZFxlY I have no idea what to do - send help please.

Mafitar da aka zaɓa

Your Microsoft account may have parental controls enabled which limits what browsers you can use, you could try to get this limitation removed or create a new account. Renaming firefox.exe to something else can get it working but this will break DRM protected videos.

Karanta wannan amsa a matsayinta 👍 2

All Replies (4)

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Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

Download the latest vc_redist.x64 and vc_redist.x86 files.

You need to reboot the computer.


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Zaɓi Mafita

Your Microsoft account may have parental controls enabled which limits what browsers you can use, you could try to get this limitation removed or create a new account. Renaming firefox.exe to something else can get it working but this will break DRM protected videos.

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cor-el said

Did you recently uninstall an application that was using Visual C+ runtime components? You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll. See "Visual Studio 2015, 2017, 2019, and 2022": Download the latest vc_redist.x64 and vc_redist.x86 files. You need to reboot the computer.

This didn't help - i just recently installed it and repairing it didn't do anything either.

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zeroknight said

Your Microsoft account may have parental controls enabled which limits what browsers you can use, you could try to get this limitation removed or create a new account. Renaming firefox.exe to something else can get it working but this will break DRM protected videos.

My hate for Microsoft is steadily increasing since I started studying software engineering. This is the reason why - the goddamn family safety suddenly kicked in with the upgrade. I had to configure that when i still was underage and years later it decides "no firefox for u anymore".

Goddamn it, thank you for solving my problem.