Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Failed to check for updates

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Ethan

Ethan
Ethan
more options

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

It appears the issue has automatically fixed overnight. Firefox is able to check for updates again. Not sure what the cause was, but I should be fine now.

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

Ethan
Ethan Mai mallakar tambaya
more options

I've seen other articles, no I do not have NordVPN installed, nor should anything else be blocking the updates from occurring. I've attatched another screenshot of the "Firefox couldn't be updated" popup, and I'm pretty sure re-installing Firefox doesn't change the version.

Ethan
Ethan Mai mallakar tambaya
more options

Zaɓi Mafita

It appears the issue has automatically fixed overnight. Firefox is able to check for updates again. Not sure what the cause was, but I should be fine now.