Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I see my Archive folder?

  • 1 amsa
  • 0 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga ehn

more options

I recently installed Thunderbird on my mac. It seems to work well, except that it will not show my Archive folder (simply named "Archive") in the list of folders. I can see from my mail provider's web app that it is there and has my messages in it, and if I use search in thunderbird I can find messages in the Archive folder, but the Archive folder is completely missing from the list of folders. (I can see other folders, just not Archive.)

I did find how I can customize what folders Thunderbird will put Archived messages in, but that's not what I'm looking for. What I want is to be able to see the already existing folder with messages archived by other clients, e.g. the provider's web app.

I recently installed Thunderbird on my mac. It seems to work well, except that it will not show my Archive folder (simply named "Archive") in the list of folders. I can see from my mail provider's web app that it is there and has my messages in it, and if I use search in thunderbird I can find messages in the Archive folder, but the Archive folder is completely missing from the list of folders. (I '''can''' see other folders, just not Archive.) I did find how I can customize what folders Thunderbird will put Archived messages in, but that's not what I'm looking for. What I want is to be able to see the already existing folder with messages archived by other clients, e.g. the provider's web app.

Mafitar da aka zaɓa

Ah, of course, as soon as I post the question, I find the answer: I need to explicitly "subscribe" to the Archive folder. For some reason it did not pick it up automatically like it did the others.

Karanta wannan amsa a matsayinta 👍 1

All Replies (1)

more options

Zaɓi Mafita

Ah, of course, as soon as I post the question, I find the answer: I need to explicitly "subscribe" to the Archive folder. For some reason it did not pick it up automatically like it did the others.

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.