Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Update available prompt

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga cor-el

Oscar Levant
Oscar Levant
more options

I am constantly getting a message on my Win computer saying an update for Firefox is available? Happens all day, many times a day. But when I press update, nothing happens.

I am constantly getting a message on my Win computer saying an update for Firefox is available? Happens all day, many times a day. But when I press update, nothing happens.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Oscar, it looks like your Firefox Extended Support Release 115 has paused at 115.10.0esr. The current version is 115.13.0esr. https://www.mozilla.org/firefox/115.13.0/releasenotes/

Does the method of going to the "About" dialog work? See the steps in: Update Firefox to the latest release.

If not...

I assume you originally installed from Mozilla's website, and not the Microsoft store? In that case, you can update by downloading a complete installer. This is a larger file, but it should detect your existing installation and perform an update.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you possibly update the OS from Windows 7 or 8 to your current Windows 11 OS as in that case you might have been placed on the 115 ESR update channel ?

Do you want to keep using the ESR version (currently 115.13.0) or possibly switch to the regular release (128.0.3) ?