Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos Unable to Play

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 43 views
  • Amsa ta ƙarshe daga Brock Landers

more options

Videos stopped playing on Firefox today. I had no issues even this morning but starting a few minutes ago no videos would load and play. I am able to play videos on Chrome and no other video/audio issues. I restarted my pc and cleared Firefox cache/cookies but that hasn't fixed the problem. I am using Windows 10. Could you please assist?

Best, Steve

Videos stopped playing on Firefox today. I had no issues even this morning but starting a few minutes ago no videos would load and play. I am able to play videos on Chrome and no other video/audio issues. I restarted my pc and cleared Firefox cache/cookies but that hasn't fixed the problem. I am using Windows 10. Could you please assist? Best, Steve

All Replies (4)

more options

What videos??? What site? Show the issue and provide link and steps to replicate if needed.

Helpful?

more options

Videos on YouTube are not playing. Not sure about other sites but at least some imbedded videos on Yahoo News did play so this seems specific to YouTube.

Helpful?

more options

Examples of videos not working for you please... Do you have the same issue with Firefox in Troubleshoot Mode?

Helpful?

more options

No videos were playing. I went into troubleshoot mode and tried a video and it didn't work. I then closed the browser, launched a fresh browser, and now anything on youtube plays fine. I don't know if I'm still in troubleshoot mode or not, but the issue seems to be fixed.

Helpful?

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.