I have ver. 3.6.3 which perpetually reports it is trying to down load update to 3.6.6 but reports that the appropriate license is missing? Solution?
I have ver. 3.6.3 which constantly reports that it is attempting to download ver. 3.6.6 but that the appropriate license can't be found.
This happened
Every time Firefox opened
== whenever 3.6.6 became available
All Replies (1)
john, the message about a license indicates a corrupt or failed software update. This will fix it:
After closing Firefox, Remove the files in the updates and updates\0 folder: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates C:\Program Files\Mozilla Firefox\updates\ or C:\Program Files (x86)\Mozilla Firefox\updates\
(Replacing <user> with your Windows user name.)
If that doesn't work, try downloading the Firefox installer from http://www.getfirefox.com and running it, after exiting Firefox. Your settings won't be lost with this upgrade install.
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)