Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

How do I get rid of the black bar in Firefox? Even after removal and reinstallation of Firefox without keeping any user settings, it comes back!

  • 1 amsa
  • 66 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

It looks like a screwed up toolbar. It's just a solid black bar just above the page tabs. I've tried uninstalling Firefox completely, and re-installing without keeping user settings, but it keeps coming back. This is with the newest version for Windows XP (3.6.12).

Because I re-installed from scratch, there should be no plug-ins, tool bars, etc. Any ideas as to what might cause this?

It looks like a screwed up toolbar. It's just a solid black bar just above the page tabs. I've tried uninstalling Firefox completely, and re-installing without keeping user settings, but it keeps coming back. This is with the newest version for Windows XP (3.6.12). Because I re-installed from scratch, there should be no plug-ins, tool bars, etc. Any ideas as to what might cause this?

All Replies (1)

more options

Issues with a black (empty) toolbar can be caused by a plugin or an extension that is not compatible with Firefox 3.6 and isn't working properly anymore.

A toolbar like the "ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows" and other toolbars like "Ask.com" or "My Web Search" can cause this issue.

See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

See also View > Toolbars