Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

adobe reader 9 works on IE, but only shows blank pages on Firefox

  • 3 amsoshi
  • 134 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga jimmaney

more options

I have a new hard drive, running XP. It has both an old Adobe Reader 4 and a newly installed Reader 9. When I tried to look at pdf files on some web sites, my screen went black, then white anywhere from 20-30 seconds later. I can read existing pdf's both on & offline. I can also read them from these sites on IE.

I have a new hard drive, running XP. It has both an old Adobe Reader 4 and a newly installed Reader 9. When I tried to look at pdf files on some web sites, my screen went black, then white anywhere from 20-30 seconds later. I can read existing pdf's both on & offline. I can also read them from these sites on IE.

All Replies (3)

more options

Zaɓi Mafita

more options

Thanks - I've printed both links [to PDF] and will work with them. Will post the [hopefully happy] results. jm

more options

The links didn't give the solution - but led to it. Following the "open PDF files" instructions, nothing worked until I went to re-install the plug in. At the cut-n-paste step, I discovered that there was no Firefox on my C drive. I'd been working from the one on my "E" drive - which is my old hard drive that my tech left on the computer "just in case" I needed anything for my new C drive. I installed Firefox on the new C drive and things are fine. Again, many thanks. jm