Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox won't read Flowplayer videos - just gives a blank screen

  • 2 amsoshi
  • 136 sa na da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga signcarver

more options

I'm accessing a private music tutorial site on which i'm watching Flowplayer videos - it's a learning site, showing short video tutorials - when i first accessed the site on Firefox, all was fine - however, every subsequent visit, the video is just a blank black screen and can't be accessed - I can access the site without problems through Safari

I'm accessing a private music tutorial site on which i'm watching Flowplayer videos - it's a learning site, showing short video tutorials - when i first accessed the site on Firefox, all was fine - however, every subsequent visit, the video is just a blank black screen and can't be accessed - I can access the site without problems through Safari

All Replies (2)

more options
  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

This is what worked for me.

Firefox seems sensitive to the format of the style attribute in the <a> tag that specifies the video.

This does NOT work style="display:block;width:250 px;height:188 px;"

This does work style="display:block; width:250px; height:188px;"

Other browsers (IE, Opera, Chrome, Safari) work with both of the above formats.