We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Youtube videos are blank black screen only on my firefox browser.

  • 91 amsoshi
  • 2911 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga amplifier12

more options

I can't play any youtube videos on my firefox. All my programs are update to date. Also youtube videos are working for my internet explorer but not on my firefox. I have the latest version 3.6.13

I'm on a PC 32 bit home basic vista.

I can't play any youtube videos on my firefox. All my programs are update to date. Also youtube videos are working for my internet explorer but not on my firefox. I have the latest version 3.6.13 I'm on a PC 32 bit home basic vista.

An gyara daga helpthisgame

Mafitar da aka zaɓa

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Karanta wannan amsa a matsayinta 👍 18

All Replies (11)

more options

I followed the suggestion of clearing cache and cookies and it worked a treat. Open Firefox, click on TOOLS in the top bar, click CLEAR RECENT HISTORY, set TIME RANGE to EVERYTHING, select COOKIES and CACHE then hit CLEAR NOW......BINGO (I hope).

more options

What is the problem with Adobe flash + Firefox??? If I can play a Youtube video, I can't load pix on FB (or elsewhere). I have a Mac (OS X 10.6.8). When I fix one piece, the other remains a problem. I have removed, reloaded, cleared cookies, etc. repeatedly. Help. I could use Chrome and none of this would be a problem but I prefer to use Firefox, although...

more options

I found this only partially helpful.

more options

helpthisgame posted a year ago and the post is now: Modified February 22, 2012.. Anyway, the newest Firefox is a whole different version. To help fix Flash, there's the Beta; Currently @ http://labs.adobe.com/downloads/flashplayer11-2.html

more options

I tried the fix you suggested. It did not work. The link goes to Adobe Labs. Fine. I uninstalled Adobe. Then I installed Adobe and, I believe, 2 debuggers appropriate for Mac OS X (32-bit fix suggested for 32-bit and 64-bit).

It is not working. YouTube = blank screen. Please, any suggestions?

more options

I am having the same problem. I checked if my plugins have updates and it says my flash has an update so I tried to get the update and it still says it can be updated. I've tried installing the update several times now. I've uninstalled firefox reinstalled. I've downloaded the firefox beta and still nothing works on youtube. All other sites work fine with videos. I did try disabling adblock also.

more options

amplifier12, I'm not any sorta wiz' but the method I used , posted earlier in this thread' worked a treat, your prob' is pretty much the same as mine was, give it a try.

more options

thanks, i am up and working, yeah

more options

thanks up and running yeah

more options

By all means read the tips in this thread, and if one works mark it as helpful, but this thread is a year old and so if you wish to ask a question you would be better starting your own new thread by asking a new question.

Follow the prompts from /questions/new <-- clickable link--

more options

Strange I thought I already cleared that but now it works fine. Thanks

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5