Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I recently updated from Firefox 3.6.13 to 3.6.15 and I am now unable to access my Google mail account in Firefox, although I can access it in Internet Explorer.

  • 1 amsa
  • 13 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga VeronicaParis

more options

I am able to open Google mail in Internet Explorer 6. However, my usual browser is Mozilla Firefox. I recently updated from version 3.6.13 to 3.6.15 and I am now unable to access my gmail account in Firefox. I have changed my password, but that doesn't make any difference. As I don't have this problem in Internet Explorer, I can only suspect a problem with the latest version of Firefox.

Is anyone else experiencing the same problem?

Operating system Windows XP SP3:  Antivirus software: Symantec 10.1.5

>> I can now access Google mail in Firefox 3.6.15. The problem lasted for one day.

I am able to open Google mail in Internet Explorer 6. However, my usual browser is Mozilla Firefox. I recently updated from version 3.6.13 to 3.6.15 and I am now unable to access my gmail account in Firefox. I have changed my password, but that doesn't make any difference. As I don't have this problem in Internet Explorer, I can only suspect a problem with the latest version of Firefox. Is anyone else experiencing the same problem? Operating system Windows XP SP3:  Antivirus software: Symantec 10.1.5 ''>> I can now access Google mail in Firefox 3.6.15. The problem lasted for one day.''

An gyara daga VeronicaParis

All Replies (1)

more options

I can now access Google mail in Firefox 3.6.15. The problem lasted for one day.