Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Updated to 4.01 and it would not start, removed and loaded 3.6 with no problems ??? running XP SP2

  • 1 amsa
  • 3 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga Xircal

more options

Have been using ver.3.6 for months and have not had any problems, tried to update to 4.01 and it would not "start", even after re-starting the pc. Removed and reloaded ver.3.6 and no further problems. System is a XP SP2  ??? Are there any issues with ver 4.01 on XP

Have been using ver.3.6 for months and have not had any problems, tried to update to 4.01 and it would not "start", even after re-starting the pc. Removed and reloaded ver.3.6 and no further problems. System is a XP SP2 ??? Are there any issues with ver 4.01 on XP

All Replies (1)

more options

No, there are no issues running FF4x on Windows XP. I have that OS installed myself.

You appear to have McAfee Site Advisor installed. Versions prior to 3.3.1 are incompatible with Firefox. See https://www.mozilla.com/en-US/blocklist/

See also: http://kb.mozillazine.org/Problematic_extensions

Disable McAfee Site Advisor in Tools | Add-ons | Extensions and then update Firefox again via Help | Check For Updates.