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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Since upgrading to 4.0.1 I have lost Norton toolbar.

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  • 31 sa na da wannan matsala
  • 31 views
  • Amsa ta ƙarshe daga DavidGosbee

DavidGosbee
DavidGosbee
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Since upgrading to 4.0.1 I have lost Norton toolbar with identity safe, I have spoken with Norton and they have state that I need to return an earlier version as they have no fix. However this problem is on my laptop XP Pro only. My desktop has same version and every thing runs OK. I have since checked troubleshooting info and noticed that norton extensions are listed on both computers complete with ID but only desktop is recorded as enabled. Can this problem be resolved on my laptop to regain norton ( which works on other PC) or do I have no choice in reloading to an earlier version of firefox and if so what is the easest wy to do this without no loss to bookmarks etc.

Since upgrading to 4.0.1 I have lost Norton toolbar with identity safe, I have spoken with Norton and they have state that I need to return an earlier version as they have no fix. However this problem is on my laptop XP Pro only. My desktop has same version and every thing runs OK. I have since checked troubleshooting info and noticed that norton extensions are listed on both computers complete with ID but only desktop is recorded as enabled. Can this problem be resolved on my laptop to regain norton ( which works on other PC) or do I have no choice in reloading to an earlier version of firefox and if so what is the easest wy to do this without no loss to bookmarks etc.

Mafitar da aka zaɓa

The person you spoke with at Norton may not be aware, but they are due to release a fix some time this week - http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808

Pending this update you can get Firefox 4.0 from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/4.0/win32/ - You need to select the folder for your language, then you can download and run the setup file for Firefox 4.0

Karanta wannan amsa a matsayinta 👍 3

All Replies (2)

TonyE
TonyE
  • Moderator
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Zaɓi Mafita

The person you spoke with at Norton may not be aware, but they are due to release a fix some time this week - http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808

Pending this update you can get Firefox 4.0 from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/4.0/win32/ - You need to select the folder for your language, then you can download and run the setup file for Firefox 4.0

DavidGosbee
DavidGosbee Mai mallakar tambaya
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Thanks for the prompt info Tony most obliged