Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Is there a problem with the Firefox synch server?

  • 6 amsoshi
  • 72 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

more options

I have three installations of Firefox 4.0.1 on two machines (two fixed, one PortableApps). They are all set up to synchronise.

Since yesterday, all are showing an error at the bottom of the window saying "Sync encountered an error while connecting: Server incorrectly configured. Please try again."

I've made no configuration changes to the synch in the last few days, nor have I updated the Firefox version.

Is there a problem with the synch server?

Regards

Nick

I have three installations of Firefox 4.0.1 on two machines (two fixed, one PortableApps). They are all set up to synchronise. Since yesterday, all are showing an error at the bottom of the window saying "Sync encountered an error while connecting: Server incorrectly configured. Please try again." I've made no configuration changes to the synch in the last few days, nor have I updated the Firefox version. Is there a problem with the synch server? Regards Nick

All Replies (6)

more options

I have been having problems with the Sync in my HTC EVO 4G in the last two days. I have deleted the Sync account in my EVO and create a new one in my laptop three times now, still it did not sync successfully (though it synced successfully in my laptop). I am pretty sure there's an error with the Firefox Sync server lately, which is not unusual.

more options

I'm a bit reluctant to start deleting and re-creating synch keys and so on until I know if it's the server that's at fault. Your experience strongly suggests that it is.

more options

I would not recommend you to delete and recreate the sync keys in your MAIN COMPUTER. What I did is in the OTHER ONE, which is my HTC EVO, which has no effect on what was synced in the past.

From my personal experiences, the Sync will eventually become normal and all will be synced successfully, which usually within two days.

For the time being, I would recommend you also use Xmarks and LastPass to backup your bookmarks and passwords, if you think it's necessary, as a standby. Personally, I do not and will not depend on Firefox Sync, because it has been having lots of problems ever since it was incorporated into Firefox 4 as a default function.

more options

Is there any official page where Moz folks post details of the status of the server?

more options

I don't think so. They do have a forum but wasn't used and being attended much:


http://groups.google.com/group/mozilla-labs-weave/topics?gvc=2


I don't think Firefox Sync is one of the projects that Mozilla paid much attention to. There's really not much support anywhere I can find on the Web.

more options

Firefox Sync - System Status: