Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

my back and forward buttons quit working after downloading ff4 and my refresh button does not work either..

  • 4 amsoshi
  • 4 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

like i said, my back and forward and refresh buttons quit working after i downloaded firefox 4....they worked before the download...i want firefox 3 back!..help!..

like i said, my back and forward and refresh buttons quit working after i downloaded firefox 4....they worked before the download...i want firefox 3 back!..help!..

All Replies (4)

more options

See: Navigation buttons like back, home, bookmarks and reload are missing


Outdated plugins may also cause this problem. Please visit the the Plugins Check page and update where necessary.

more options

thanks but it did not work....can i get 3.0 firefox?....

more options

Please do the following to ensure a clean installation.

  1. Use Internet Explorer to download Firefox 4.0.1 from this link: Download Firefox 4.0.1 and choose "Save" when you see the prompt. Then save it to your desktop. Do not choose "Run".

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


After you complete the installation, please go to the Plugins Check page and update where necessary.

more options