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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I can't open mp3 file attachments. Can you help?

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  • 3 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Hasan

jowsydney
jowsydney
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I can download an mp3 attachment but then I can't open it. It is set up to open with the default setting windows media player but the file will not open. Can you help?

I can download an mp3 attachment but then I can't open it. It is set up to open with the default setting windows media player but the file will not open. Can you help?

All Replies (3)

Hasan
Hasan
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Open Firefox -> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox and it should be ok. You can enable the Add-ons later. Check and tell if its working.

jowsydney
jowsydney Mai mallakar tambaya
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I'm sorry I don't understand.

Hasan
Hasan
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go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now

go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extension (add-ons) -> Restart Firefox

You can enable the Trustworthy Add-ons later. Check and tell if its working.

An gyara daga Hasan