Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Get message, " Firefox is configured to use a proxy server that is refusing connections; not allowing me to remove proxy server.

  • 1 amsa
  • 3 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

Message is telling me to: 1. check to see if proxy settings are correct 2. contact my network administrator to see if proxy server is working. I contacted Comcast; they told me i need to go to "TOOLS" tab to remove proxy server. I can't even get there, as i'm only getting a rectangular box from Firefox with the above message, without any tabs at the top to access.

Message is telling me to: 1. check to see if proxy settings are correct 2. contact my network administrator to see if proxy server is working. I contacted Comcast; they told me i need to go to "TOOLS" tab to remove proxy server. I can't even get there, as i'm only getting a rectangular box from Firefox with the above message, without any tabs at the top to access.

All Replies (1)

more options

You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy"

See "Firefox connection settings":