Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Trying to import Favorites from Explorer, the "Import Data From Another Browser" is grayed out. Why?

  • 1 amsa
  • 4 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga cor-el

more options

I'm trying to import my Favorites from Explorer. I click History, Show All History, Import & Backup. In the menu that follows, the "Import Data From Another Browser" is grayed out and won't let me select it. Any ideas why?

I'm trying to import my Favorites from Explorer. I click History, Show All History, Import & Backup. In the menu that follows, the "Import Data From Another Browser" is grayed out and won't let me select it. Any ideas why?

All Replies (1)

more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"

To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

  • Deselect: [ ] "Always use private browsing mode"

An gyara daga cor-el