Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 22 views
  • Amsa ta ƙarshe daga the-edmeister

more options

Firefox crashes at startup. I've tried it in Safe mode, etc. to no avail.

Google Chrome also seems to crash at startup.

Firefox crashes at startup. I've tried it in Safe mode, etc. to no avail. Google Chrome also seems to crash at startup.

All Replies (2)

more options

oh come on this is really a big problem guys

i have so many saved files :(

more options

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.

  1. Click the hyperlinks to bring up each Crash Report page; each page may take a few minutes to load.
  2. Then copy'n'paste the URL of each of those reports into the message box here.
  3. We'll see if we can help you figure out what is causing those crashes to happen.