Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga knorretje

andrewch66
andrewch66
more options

I need help with crashes that happen on a daily basis.

When I open firefox it crashes.

I need help with crashes that happen on a daily basis. When I open firefox it crashes.

All Replies (1)

knorretje
knorretje
more options

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-9b01edaa-f8fb-4aad-b96c-bad812111102
Firefox 7.0.1 Crash Report [@ nsComponentManagerImpl::GetServiceByContractID(char const*, nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem
According to the user in question 892517 Trusteer is aware of the problem and working on a fix. You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport