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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't get into Facebook - doesn't show all the page. Can't get into my regular AOL - Firefox will only do Basic AOL not what I usually have.

  • 3 amsoshi
  • 2 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Grammykath

Grammykath
Grammykath
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When I sign into Facebook, it doesn't bring up the whole page. It only has things on the left side that say messages, Log Out, and a few other things. It won't go into Facebook as it should. When I try to go to my e-mail, it won't go there. It says I have to use the Basic version. Signing into Facebook is off, too. Instead of being horizontal along the top, it's vertical on the left side.

When I sign into Facebook, it doesn't bring up the whole page. It only has things on the left side that say messages, Log Out, and a few other things. It won't go into Facebook as it should. When I try to go to my e-mail, it won't go there. It says I have to use the Basic version. Signing into Facebook is off, too. Instead of being horizontal along the top, it's vertical on the left side.

Mafitar da aka zaɓa

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Zaɓi Mafita

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Grammykath
Grammykath Mai mallakar tambaya
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It helped the AOL to come up normal, but the Facebook still does not come up correctly. Instead of the sign in being at the top right, it is on the left and vertical instead of horizontal. I still can't get into Facebook. Thanks for help to get the AOL back to normal.

Grammykath
Grammykath Mai mallakar tambaya
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After I clicked out of AOL, I went back to check Facebook again, and evidently it just needed some time to get everything in order after I did the suggested "Clear the Cache" and "Remove Cookies". Hopefully it stays that way. If not, I have the directions to try it again. Thank you!