Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Some websites think I am using a very old Firefox version and won't work. I'm using 9.0

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga mgorman

more options

This even happens on some Firefox help pages! Some plugins also refuse to load, citing an obsolete FF version. Some websites tell me I am using Firefox 1.0.7, which I haven't used for years. The 'about FF' pulldown confirms that I am running FF 9.0.1

Even this page (below) under the 'We've made some educated guesses about your current browser and operating system' thinks I am running FF 1.0.7. Aargh!

This even happens on some Firefox help pages! Some plugins also refuse to load, citing an obsolete FF version. Some websites tell me I am using Firefox 1.0.7, which I haven't used for years. The 'about FF' pulldown confirms that I am running FF 9.0.1 Even this page (below) under the 'We've made some educated guesses about your current browser and operating system' thinks I am running FF 1.0.7. Aargh!

Mafitar da aka zaɓa

Your browser may be misidentifying itself. This sometimes is caused by an add-on.

Although this article is a bit old now, the procedure it describes still is the best one I know of for fixing this problem: Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help.

Any luck?

Karanta wannan amsa a matsayinta 👍 2

All Replies (2)

more options

Zaɓi Mafita

Your browser may be misidentifying itself. This sometimes is caused by an add-on.

Although this article is a bit old now, the procedure it describes still is the best one I know of for fixing this problem: Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help.

Any luck?

more options

It works! I just tried two websites that never allowed me to use FF due to an old browser version, and they now work. Thanks a lot!