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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why I don't have a sync tab on my preference menu?

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga Matt_G

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I'm trying to sync my iphone to my mac but the instructions keep telling me to use the "sync" tab under my preference menu, which I don't have. I've tried reinstalling firefox and restarting my computer but I still don't get a sync tab. I tried to sync using my iphone as a blue tooth device also, and it's saying it can't sync with my iphone. What's up?

I'm trying to sync my iphone to my mac but the instructions keep telling me to use the "sync" tab under my preference menu, which I don't have. I've tried reinstalling firefox and restarting my computer but I still don't get a sync tab. I tried to sync using my iphone as a blue tooth device also, and it's saying it can't sync with my iphone. What's up?

All Replies (1)

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Hey beanrs,

It says you are still on 3.6.25. If I am not mistaken, Sync only works an add-on in that version of Firefox and support has recently been discontinued for the add-on. You should consider upgrading to the most recent version of Firefox. There are instructions in the article Update Firefox to the latest release.

Hopefully this helps!