Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why is Firefox creating pending crash reports when it's not crashing?

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga John99

osullic
osullic
more options

I am running Windows XP SP3 and Firefox 9.0.1.

I have 31328 files in Application Data\Mozilla\Firefox\Crash Reports\pending constituting 342MB. The oldest files are from July 2010 and, for example, there are 88 files there created today and 324 files created yesterday.

My question is why is Firefox creating these crash report files when Firefox is not crashing? My last Firefox crash was too long ago to remember exactly.

I am running Windows XP SP3 and Firefox 9.0.1. I have 31328 files in Application Data\Mozilla\Firefox\Crash Reports\pending constituting 342MB. The oldest files are from July 2010 and, for example, there are 88 files there created today and 324 files created yesterday. My question is why is Firefox creating these crash report files when Firefox is not crashing? My last Firefox crash was too long ago to remember exactly.

All Replies (2)

osullic
osullic Mai mallakar tambaya
more options

I think I figured out my problem. Even though Firefox wasn't crashing, apparently some of my plugins were causing conflicts and creating these pending crash reports. Firefox doesn't keep your plugins up-to-date, you have to do it manually. I used https://www.mozilla.org/en-US/plugincheck/ to see which of my plugins were outdated. Of the outdated plugins, I updated the ones I recognised and disabled the ones I didn't (disable plugins by going to Tools - Add-ons, and click on the Plugins tab). And that seems to have stopped the crash reports being created.

John99
John99
more options

Glad you sorted out the problem, thanks for posting back with the information.

One posibility is that the info related to FlashPlayer crashes, these can sometimes be fairly frequent, and are only submitted if you opt to submit them.