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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't sign in to eBay: am told user name and/or password is wrong but not so.

  • 2 amsoshi
  • 4 sa na da wannan matsala
  • 17 views
  • Amsa ta ƙarshe daga hamptonian

hamptonian
hamptonian
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When I try to sign in to eBay I am told (in red) that the user name or password is incorrect but neither is. No problem with IE.

When I try to sign in to eBay I am told (in red) that the user name or password is incorrect but neither is. No problem with IE.

Mafitar da aka zaɓa

Looks like you might have an old password saved in Firefox.

The instructions here should be able to help you remove your saved ebay password.

https://support.mozilla.org/en-US/kb/make-firefox-remember-usernames-and-passwords?#w_viewing-and-deleting-passwords

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

Tim
Tim
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Zaɓi Mafita

Looks like you might have an old password saved in Firefox.

The instructions here should be able to help you remove your saved ebay password.

https://support.mozilla.org/en-US/kb/make-firefox-remember-usernames-and-passwords?#w_viewing-and-deleting-passwords

hamptonian
hamptonian Mai mallakar tambaya
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Thank you timc. I still don't know why it happened but deleting the (apparently correct) user name and password and then re-entering them on going to the site has done the trick.