Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

automatic updating of Firefox not working

  • 7 amsoshi
  • 12 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga Kodika

more options

I recently visited the Firefox Help Page and got a message that I was not running the latest version, and that my current version may be unsecure. I updated to the latest version manually. However, I then checked my Tools Menu - Options - Advanced - Firefox Options and found that it was set to automatically install Firefox updates. Why did the automatic updating not work? If I had not visited the Help page, I would not have realised that my browser was potentially unsecure.

I recently visited the Firefox Help Page and got a message that I was not running the latest version, and that my current version may be unsecure. I updated to the latest version manually. However, I then checked my Tools Menu - Options - Advanced - Firefox Options and found that it was set to automatically install Firefox updates. Why did the automatic updating not work? If I had not visited the Help page, I would not have realised that my browser was potentially unsecure.

All Replies (7)

more options

Auto-update is off until next FF 10.0.1.

more options

Firefox 10.0 is the latest release version of Firefox, until later today when a 10.0.1 patch version is probably going to be released.

This - https://support.mozilla.org/en-US/home - is the page which is loaded from the Help > Help menu item, it contains no information about "not running the latest version". Which page are you seeing that notice?

more options

The page you quote is the one I visited, which alerted me to the fact that my version of Firefox was out of date. Since manually updating to version 10.0 the message has disappeared. However, I can confirm that Firefox recognised that the version of Firefox I was running was out of date and potentially unsecure. As I had automatic updating selected as a default setting, I cannot understand why it did not work.

more options

.xxxxx

An gyara daga Kodika

more options

See my reply to the ed-meister. What I cannot understand is why automatic updating did not kick in earlier, as I had it set by default.

An gyara daga Kodika

more options

Sorry, just checked that again with a different older version than I was using earlier.

I had never seen that type of message there before, must be a new feature recently added to that page. 

No idea why you weren't automatically updated before, but Firefox 10.0 does have changes to the way the updates system works - so hopefully you won't have the same problem in the future.

more options

Thanks for that ed-meister. Hopefully automatic updating will work in future.