Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I click on .pdf files and they do not open or download...anyone have any ideas? MAC 10.6.8 Firefox 12.0

  • 2 amsoshi
  • 15 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga loufrere

more options

I went to a site and downloaded a .pdf. The next day I updated firefox and when I went to the same site later in the day, I clicked on the .pdf and it did not download or open. I am using firefox 12.0 and mac 10.6.8

I went to a site and downloaded a .pdf. The next day I updated firefox and when I went to the same site later in the day, I clicked on the .pdf and it did not download or open. I am using firefox 12.0 and mac 10.6.8

Mafitar da aka zaɓa

I found a recommendation in another thread:

If using a Mac, go to the Firefox Plugins and disable the Adobe Acrobat NPAPI Plug-in, Version 10.1.3. This is a recent plugin update, and as soon as it was installed I noticed that PDFs wouldn't download.

Location: [Menu] Tools/Add-Ons/Plugins

https://support.mozilla.org/en-US/questions/775819

Karanta wannan amsa a matsayinta 👍 7

All Replies (2)

more options

Zaɓi Mafita

I found a recommendation in another thread:

If using a Mac, go to the Firefox Plugins and disable the Adobe Acrobat NPAPI Plug-in, Version 10.1.3. This is a recent plugin update, and as soon as it was installed I noticed that PDFs wouldn't download.

Location: [Menu] Tools/Add-Ons/Plugins

https://support.mozilla.org/en-US/questions/775819

more options

Awesome! Works great now! Thanks