Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

not remembering passwords

  • 6 amsoshi
  • 41 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga Hasan

more options

Ever since the upgrade to FF 12, Firefox remembers passwords from PREVIOUS sites, but when I update the password to a site it previously remembered, it does not prompt me with "do you want to update the password for this site" as it used to, nor will it offer to remember passwords for NEW sites. I have nothing in my exceptions list, I am NOT doing private browsing.

Ever since the upgrade to FF 12, Firefox remembers passwords from PREVIOUS sites, but when I update the password to a site it previously remembered, it does not prompt me with "do you want to update the password for this site" as it used to, nor will it offer to remember passwords for NEW sites. I have nothing in my exceptions list, I am NOT doing private browsing.

Mafitar da aka zaɓa

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Karanta wannan amsa a matsayinta 👍 0

All Replies (6)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

more options

No. I had gone through the faq here already, and it discusses how Firefox SHOULD work.

more options

Zaɓi Mafita

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

see this thread -> https://support.mozilla.org/en-US/questions/870347

Check and tell if its working.

more options

I am not sure which of the last two suggestions worked, but one of them did, might have been the hardware acceleration, or a ton of sites that were in my exceptions list or whatever, but I thank you as it appears to be working now. (Ok, test non-exhaustive, total of 2 sites but at least Firefox is ASKING now so that is definitely a step in the right direction). Thank you.

more options

Glad to see its working now..