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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

What plug-in or extension is this?

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  • 2 sa na da wannan matsala
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  • Amsa ta ƙarshe daga IttyBitty

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After updating to FF 14 (from 13) a box appears in the upper left corner of my screen.

Screenshots follow:

http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at24723PM.png

http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30810PM.png

http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30815PM.png


It seems to always appear on top of whatever I have on the screen at the time and will not go away.

Can anyone help me id this?

Thanks.

After updating to FF 14 (from 13) a box appears in the upper left corner of my screen. Screenshots follow: http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at24723PM.png http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30810PM.png http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30815PM.png It seems to always appear on top of whatever I have on the screen at the time and will not go away. Can anyone help me id this? Thanks.

Mafitar da aka zaɓa

That doesn't look like a part of Firefox. Does the block only appear in Firefox?

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

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All Replies (2)

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Zaɓi Mafita

That doesn't look like a part of Firefox. Does the block only appear in Firefox?

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

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Hi Chris,

Thanks for the reply, apparently it is the 1Password extension and it (as of now) is not compatible with FF 14.

IB