Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Downloads not saving to Downloads folder

  • 1 amsa
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cor-el

more options

Downloads are not saving to the designated "Downloads" folder in My Documents.

Instead, they are saving to C:\Documents and Settings\{username}\Local Settings\Temp.

Tools/Options setting is pointed at Downloads, but the files just aren't saving there.

Downloads are not saving to the designated "Downloads" folder in My Documents. Instead, they are saving to C:\Documents and Settings\{username}\Local Settings\Temp. Tools/Options setting is pointed at Downloads, but the files just aren't saving there.

All Replies (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"