Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox 14.0.1 for OSX loads but will not go to any website

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga user633449

KillyDoon
KillyDoon
more options

Firefox opens, but then will not load any website. Can search on Google and can click on a web address, which shows up in the address bar, but no address will open.

Firefox opens, but then will not load any website. Can search on Google and can click on a web address, which shows up in the address bar, but no address will open.

All Replies (1)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!