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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I lost my firefox sync account

  • 4 amsoshi
  • 2 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga Msarsour

Msarsour
Msarsour
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After Firefox Aurora crash . Firefox make desktop folder Old Firefox Data. then i lost my Firefox sync account ,all Add-ons and my all settings. when i try to reconnect at sync server reply with "account or password not true". I try to reset password but nothing send to my email

After Firefox Aurora crash . Firefox make desktop folder Old Firefox Data. then i lost my Firefox sync account ,all Add-ons and my all settings. when i try to reconnect at sync server reply with "account or password not true". I try to reset password but nothing send to my email

An gyara daga Msarsour

Mafitar da aka zaɓa

Have you tried copying the files in that "Old Firefox Data folder into the currently active Profile folder?

http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile

Karanta wannan amsa a matsayinta 👍 1

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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Zaɓi Mafita

Have you tried copying the files in that "Old Firefox Data folder into the currently active Profile folder?

http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile

Msarsour
Msarsour Mai mallakar tambaya
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Thanks it solve the problem ,but why sync account had a problem. if every time firefox crash I'll lost my sync account its big problem and when i try to reset password its refused and doesn't send me any email

the-edmeister
the-edmeister
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Aurora isn't Firefox, yet.

Aurora is a 2nd stage Alpha version of what will become Firefox in 6 to 12 weeks.

If you aren't up to testing Alpha level software, which is updated almost daily, don't use Aurora!

http://www.mozilla.org/en-US/firefox/fx/#desktop

Msarsour
Msarsour Mai mallakar tambaya
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all the problem wasn't Aurora and wasn't crashing ,but losing my sync account and refusing reset its password by unknown problem. (the password was true and the email i try to reset password to was true also ). after crash i used Firefox 15 but sync account problem was exist  : can't access my sync account. after copying files from folder sync account back with same variable i used before .