Error message Platform Version '14.0.1 is not compatible with minVersion >=15.0.1 maxVersion <=15.0.1
This error message comes up every time I try to open Firefox normally. I can only open Firefox in Administrator mode. Then when Firefox is open in Administrator mode I get this error message again when clicking on a link say in an email - the only way I can use the link is by copying the link and pasting it. I have tried uninstalling Firefox and installing it again. I have also tried resetting Firefox.
All Replies (4)
If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.
Other security software may have similar features to prevent Firefox from updating files properly.
See also:
Thank you cor-el. Have done as suggested and I no longer get the error message. However now when I click on a link nothing happens unless I copy the link and paste as before. Any ideas?
Hi cor-el Rebooted Firefox again and all working fine now!! Many thanks
You're welcome