Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

using windows 8, firefox 16.02 freezes for 5 minutes on every page

  • 2 amsoshi
  • 59 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga shoes

more options

using windows 8, firefox (16.0.2) freezes for about 5 minutes on every page. Problem started two days ago. suspected Adobe flash, downloaded latest adobe update (Windows8-RT-KB2770041-x64.msu), fixed the problem for one windows 8 session. Have reset firefox, default home page is the only page that does not freeze for five minutes. Looking at task manager, firefox is sitting idle during the crash, it not using excessive memory. My firefox is submitting crash reports about every 5 minutes. Firefox is unusable in this state, I am resorting to using IE.

using windows 8, firefox (16.0.2) freezes for about 5 minutes on every page. Problem started two days ago. suspected Adobe flash, downloaded latest adobe update (Windows8-RT-KB2770041-x64.msu), fixed the problem for one windows 8 session. Have reset firefox, default home page is the only page that does not freeze for five minutes. Looking at task manager, firefox is sitting idle during the crash, it not using excessive memory. My firefox is submitting crash reports about every 5 minutes. Firefox is unusable in this state, I am resorting to using IE.

All Replies (2)

more options

Looks like a problem with the Flash plugin or the plugin-container process.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
  • downgrade the Flash player to version 10.3 or 11.2

See also;

more options

download firefox 18 beta