Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

This address isn't valid

  • 1 amsa
  • 33 sa na da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga cor-el

bridgeld
bridgeld
more options

when I click on the Firefox icon the Firefox page won't load. I get the error message that says "The address isn't valid" Undernieth It says The URL is not valid and can't be loaded. I don't know why the browser won't open it had worked up until yesturday.

when I click on the Firefox icon the Firefox page won't load. I get the error message that says "The address isn't valid" Undernieth It says The URL is not valid and can't be loaded. I don't know why the browser won't open it had worked up until yesturday.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.