Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Frequent crashes on Android Firefox 23 (also 22)

  • 3 amsoshi
  • 15 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga kobe

more options

When I first installed Firefox on my Samsung Galaxy Tab 3 7.0 it crashed continuously. Switching the "Plugins" setting from "Tap to Play" to "Disabled" reduced the crashes substantially, but they are still fairly frequent. Is there anything I can do about this? The last three crash report IDs are:

bp-e96bc9df-2c85-48a8-8b59-f19182130809 (crashed while trying to get to about:crashes) bp-6412dcd1-6880-4156-8641-6a8212130809 (crashed while trying to perform search from address bar) bp-fa2639a7-fab3-4bb3-826d-4b3872130809 (crashed while rotating view on page)

Thanks.

When I first installed Firefox on my Samsung Galaxy Tab 3 7.0 it crashed continuously. Switching the "Plugins" setting from "Tap to Play" to "Disabled" reduced the crashes substantially, but they are still fairly frequent. Is there anything I can do about this? The last three crash report IDs are: bp-e96bc9df-2c85-48a8-8b59-f19182130809 (crashed while trying to get to about:crashes) bp-6412dcd1-6880-4156-8641-6a8212130809 (crashed while trying to perform search from address bar) bp-fa2639a7-fab3-4bb3-826d-4b3872130809 (crashed while rotating view on page) Thanks.

All Replies (3)

more options

This is the no5 crasher in firefox.

Have you tried firefox nightly (espically if you have updated to android 4.3).

more options

I haven't tried nightlies, but the problem persisted in the upgrade from Firefox 22 to Firefox 23. I'm using Android 4.1.2.

I'm not sure I understand the referenced bug. Are you saying that is the cause of the three crash reports I submitted, or just suggesting I look at it? I wouldn't have thought layers would be the cause of crashes on attempting to get to pages like "about:crashes" or basic mobile searches.

Thanks.

more options

Nope reason i posted that bug is because it is currently being worked on, and that was the crash id of yours related to it. Try the nightly.