Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Whenever I download a file with Firefox, I can no longer go to any new URLS, or run searches; I have to exit & restart to get it working again.

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga beyondhelp23

beyondhelp23
beyondhelp23
more options

I'm running Windows 7 Enterprise-64 bit, SP1 I have tried resetting Firefox & have tried re-installing it. Neither made any difference. It does not seem to matter what type of file I download. Once I have downloaded any file, I am unable to connect to any other sites, getting an error indicating that the site cannot be found. I get the same effect if I try to use a bookmark, or if I type in the URL.

I'm running Windows 7 Enterprise-64 bit, SP1 I have tried resetting Firefox & have tried re-installing it. Neither made any difference. It does not seem to matter what type of file I download. Once I have downloaded any file, I am unable to connect to any other sites, getting an error indicating that the site cannot be found. I get the same effect if I try to use a bookmark, or if I type in the URL.

Mafitar da aka zaɓa

Try below.

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page. A list of settings should appear
  3. Filter the list by typing in the search bar at the top. Type in scanWhenDone. You should now find the "browser.download.scanWhenDone" preference.
  4. Double-click on that preference to set the value to false.
  5. Next, try to download something and see if it still has issues.
Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

finitarry
finitarry
more options
kobe
kobe
more options

Zaɓi Mafita

Try below.

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page. A list of settings should appear
  3. Filter the list by typing in the search bar at the top. Type in scanWhenDone. You should now find the "browser.download.scanWhenDone" preference.
  4. Double-click on that preference to set the value to false.
  5. Next, try to download something and see if it still has issues.
beyondhelp23
beyondhelp23 Mai mallakar tambaya
more options

Thank you! Worked like a charm!