Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

All bookmarks have dissapeared, unable to restore from backup.

  • 5 amsoshi
  • 5 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga alan.dexter

more options

All bookmarks missing when I turned on computer today. I have tried to restore from "Import and Back up" - get the following error message "Unable to process the backup file".

All bookmarks missing when I turned on computer today. I have tried to restore from "Import and Back up" - get the following error message "Unable to process the backup file".

All Replies (5)

more options

Unable to find your bookmarks after importing them

If you have imported your bookmarks from another browser, they may appear in the Bookmarks menu in a specific folder. To find your imported bookmarks, do the following:

   Click the Bookmarks button Bookmarks button *  on the right side of the navigation toolbar and select Show All Bookmarks to open the Library window. 
   Depending on the type of browser from which you imported, your bookmarks may appear in a specially named folder in the Bookmarks list.
       Internet Explorer. Folder name is From Internet Explorer.
       Opera. Folder name is From Opera.
       Bookmarks imported from other browsers follow a similar pattern. 
   If your source bookmarks were stored in a hierarchy of folders, the folder structure is preserved inside the specially named folder. 

If desired, you can move your imported bookmarks to other folders. For more information, see How to use bookmarks to save and organize your favorite websites.

more options

http://mzl.la/MsnLrN or follow link

more options

Hi, All my bookmarks were missing when I turned my computer on today and went to use Firefox. I have not imported them from another source. I have tried to restore them from "Import & Backup". If I select any of the last 10 days, I get the same error message "Unable to process the backup file".

more options
more options

all I want to do is get back my Bookmarks after updating from Firefox 26.0 to 27.0. Is that not possible? There is no Bookmark folders showing in the Bookmarks Toolbar (there should be), but there are a couple of old Bookmarks.


Where are my Bookmarks?