Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Every picture on firefox has an add or a link to open a new tab, cites that wouldn't before have like two windows opened.

more options

This is a new computer it has Windows 8, and for some reason there are so many ads on Firefox. Every time I open up a window go go something simple like Google an ad will pop up in the corner. I'm not sure if it Firefox or Windows 8, but it is really frustrating to not be able to click a single link and have two different tabs opening.

This is a new computer it has Windows 8, and for some reason there are so many ads on Firefox. Every time I open up a window go go something simple like Google an ad will pop up in the corner. I'm not sure if it Firefox or Windows 8, but it is really frustrating to not be able to click a single link and have two different tabs opening.

All Replies (2)

more options

Hello,

Try start Firefox in Safe Mode:

You also can scan your computer, the problem can be a malware:

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

You may have an unwanted extension that is injecting inappropriate ads into sites. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable.

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that get rid of the ads?


You also should:

(1) Check the Windows Control Panel, Uninstall a Program, click the Installed on column heading to sort by date, and carefully review anything that might have snuck in as part of a bundle.

(2) Run some supplemental malware scans. This article lists tools that other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware