Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can not switch to the new AT&T email with Fire Fox as the brower

  • 4 amsoshi
  • 3 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga Mike61

Mike61
Mike61
more options

Internet Explorer works fine. When I use Fire Fox only AT&T classic email will work. Even when you click on switch to the new AT&T email doesn't switch. Down loaded Fire Fox twice. Still doesn't work.

Internet Explorer works fine. When I use Fire Fox only AT&T classic email will work. Even when you click on switch to the new AT&T email doesn't switch. Down loaded Fire Fox twice. Still doesn't work.

Mafitar da aka zaɓa

Does the site state that the current Firefox release is supported?

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Karanta wannan amsa a matsayinta 👍 0

All Replies (4)

Moses
Moses
  • Moderator
more options

What do you mean it doesn't work? What happens when you try to load it?

Mike61
Mike61 Mai mallakar tambaya
more options

Email works. Can't switch to the NEW AT&T version. It doesn't switch, stays Classic.. But if Internet Explore is the browers then it uses the new AT&T email. What is blocking it or stopping the change?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Zaɓi Mafita

Does the site state that the current Firefox release is supported?

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Mike61
Mike61 Mai mallakar tambaya
more options

I did everything you wrote, Its working. Which part did the Fix???? But it is working.. I'll try turning on one extension at a time ! Thanks.