Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Audio but no video on many websites

  • 1 amsa
  • 10 sa na da wannan matsala
  • 12 views
  • Amsa ta ƙarshe daga Kevin

more options

As an example: http://m.joystiq.com/2014/02/16/plants-vs-zombies-garden-warfare-live-action-trailer-brings-the/?ncid=txtlnkusaolp00000598

There is an MP4 video on the site, which plays fine in Chrome and Android browser. In Firefox, I get to see the preview image with the grey "play" symbol over it, but once I hit it all I get is black screen with audio.

Most of the messages I've seen around this type of error talk about Flash plug-in installs, etc. AFAIK, mp4 isn't flash. I've disabled all my add-ons.

I'm on an HTC One, Android 4.4.2.

Any suggestions?

As an example: http://m.joystiq.com/2014/02/16/plants-vs-zombies-garden-warfare-live-action-trailer-brings-the/?ncid=txtlnkusaolp00000598 There is an MP4 video on the site, which plays fine in Chrome and Android browser. In Firefox, I get to see the preview image with the grey "play" symbol over it, but once I hit it all I get is black screen with audio. Most of the messages I've seen around this type of error talk about Flash plug-in installs, etc. AFAIK, mp4 isn't flash. I've disabled all my add-ons. I'm on an HTC One, Android 4.4.2. Any suggestions?

Mafitar da aka zaɓa

It is a bug with joystiq's website. We need them to fix their content.

https://bugzilla.mozilla.org/show_bug.cgi?id=588357

Karanta wannan amsa a matsayinta 👍 1

All Replies (1)

more options

Zaɓi Mafita

It is a bug with joystiq's website. We need them to fix their content.

https://bugzilla.mozilla.org/show_bug.cgi?id=588357