Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot open/close tabs that are part of an open folder - like ghosts

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga strobe

more options

When I open a new tab, sometimes 2 or more tabs appear & cannot be closed and then that page is not able to be visited. They are like ghosts - they appear but you can't open/close them (they can be pinned, however, but still not able to be viewed). Thanks

When I open a new tab, sometimes 2 or more tabs appear & cannot be closed and then that page is not able to be visited. They are like ghosts - they appear but you can't open/close them (they can be pinned, however, but still not able to be viewed). Thanks

Mafitar da aka zaɓa

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

more options

Zaɓi Mafita

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Thank you, cor-el! I think it's the Adblock Plus Pop-up Addon extension that caused the problem. I will post again if it starts again.