Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't Find AppData Folder

  • 4 amsoshi
  • 2 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga cor-el

more options

Hi,

My hard drive Failed but I was able to save all my Data to an External Hard drive, I have to re-install Firefox again. I want to recover my old Firefox profile and transfer it to the new hard drive, The problem is I can't find the Firefox App Data Folder on the External Hard drive I have turned on viewing of hidden files and folders but still can't find it.

Would the folder still be on the old hard drive or is there any way i can recover the Folder?

Thanks

Hi, My hard drive Failed but I was able to save all my Data to an External Hard drive, I have to re-install Firefox again. I want to recover my old Firefox profile and transfer it to the new hard drive, The problem is I can't find the Firefox App Data Folder on the External Hard drive I have turned on viewing of hidden files and folders but still can't find it. Would the folder still be on the old hard drive or is there any way i can recover the Folder? Thanks

All Replies (4)

more options

An gyara daga zoli62

more options

You need to un-hide the hidden files and folders in Windows 7.

http://windows.microsoft.com/en-us/windows/show-hidden-files#show-hidden-files=windows-7

An gyara daga the-edmeister

more options

Still can't find it. As I said in Question I have Show hidden files and folders turned on

more options

Are you able to access the current Firefox profile folder via Windows Explorer?

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Can you at least access the <user> folder that you used previously?

An gyara daga cor-el